About Ability Support and Care Services
About Us
Ability Support and Care Services (ASCS) provides daily and ad hoc support services to many clients living with a disability including both mental health and physical support across the Brisbane region offering essential supports around the home in in the community.
At ASCS we feel privileged to be chosen to support our clients and their families and be included as part of their lives. Our dedicated team work tirelessly to ensure that the unique needs and challenges faced by our clients are not only met but we strive to empower and promote independence of all of those we work with providing a person-centred and tailored approach to their support and care.
How We Started
ASCS first stated when we saw that there was a huge shortfall in good, wholesome providers that lacked care, compassion and reliability. We sought out to create a team of dedicated Support Workers that not only cared but were skilled, driven and reliable.
Our vision from the beginning was to provide support that made a difference and to work with our clients not for them, enabling us to provide tailored support to support our clients needs and empower them to reach their goals.
How Are We Different?
At ASCS we stive to be the best we can be, and we understand that not all support services fit the same mould. We focus on our clients needs and wants and tailor our support to meet our clients and their families’ expectations.
We offer a small and personalised service where you will always be able to reach someone when you need to and to date, we have never missed a shift or had a dreaded no show.
We pride ourselves on communication and ensure our clients and their support teams are always fully advised of any changes and/or issues that may arise.
At ASCS we understand that Support Workers spend a considerable amount of time with our clients and often provide intimate supports. We see ourselves as matchmakers finding the right people for our client’s individual teams who our clients feel comfortable with and we offer free meet and greets with staff prior to training with a new client.
Our mantra is that we work with you not for you, meaning we work with our clients to develop and personalise tailored support to meet their needs.
The owners of ASCS are hands on, we work shifts with the rest of our team, meaning our clients get the chance to provide frequent feedback and have regular check-ins. This gives our clients the opportunity to fine-tune any changes to routine and supports giving our clients frequent face-to-face time that is something that is often lacking in this industry.
We pride ourselves on our training! Our team are never left in the lurch or are sent to a shift unprepared! We cover the cost of most of the staff training meaning our clients are not left out of pocket when a new person joins their team.